Momenti, the guide inside WerkMomente, interviews Lena Berger, Head of Marketing at NordTec Automation. Six months after the start: why they began, who's in, how they made it easy, where social selling happens in everyday life – and what the numbers say. Click through the chapters, listen, read along.
A LinkedIn page with 1,200 followers, a sales team with 18,000 contacts – and almost no posts. What Lena promised the board, and why the logo comes second.
Hi, I'm Momenti – the guide inside WerkMomente. Today I'm not explaining anything. Today I'm asking.
And I'm Lena Berger, Head of Marketing at NordTec Automation. For the last six months I've been running our corporate influencer program – with sales, HR and our engineers.
Perfect. Then let's start at the beginning.
Lena, six months ago your company had a LinkedIn page and… not much else. What was the problem you wanted to solve?
Two things. Reach – our company page had twelve hundred followers, our sales team alone had eighteen thousand contacts in their personal networks, and posted almost nothing. And a sales team that really uses LinkedIn: to find new leads, to network effectively, and to stay top of mind with existing contacts by engaging with them consistently. The expertise was in the building, it just never left it.
So the goal was: get the people to post, not the logo.
Exactly. People trust people. A post from our automation engineer about a real customer problem gets more attention than any campaign motif. And for sales it goes one step further: if the right people see you as an expert, the first call is warmer. That's social selling – no cold pitch, but a visible, useful presence before the conversation.
What did you promise the board?
Realistic numbers, not a dream. We used the reach calculator: twenty people, one post a week, eight hundred views per post – that's over eight hundred thousand views a year. Organic, from personal profiles. That number opened the door.
Sales, HR and the technical experts – and Bill, whose community showed the others what's possible. Plus three things from day one that take the fear away.
Who did you invite – and who said no?
Three groups. Sales – they get the most direct benefit, and they were the fastest to see it. HR – because employer branding lives on the same channel; every authentic post is also a recruiting post. And our technical experts: engineers, service technicians, product managers. The people who actually know things.
And the experts said…
"I'm not a marketing person." Every single one. That's fine – we didn't need marketing people. We needed their topics. And we had Bill. Bill is our specialist for predictive maintenance, and he had always shared interesting content – even at his previous companies. You could see the vibrant community he had built around his topic.
So one person showed the others what's possible.
Exactly. That got the others curious. We used his example in the workshops and showed what's actually possible for a niche topic like ours. In the end, marketing provided the content ideas. We discussed which posts should follow our corporate design and built templates for them. Sometimes a post is on-brand, sometimes very personal – it's the mix that makes it work. That was a bit of a discussion at the beginning.
How did you take the fear away?
Three things from day one. First: nobody has to start from scratch. The platform helps you share your content in a personal way, and a few things are already prepared to make it easier. Second: nothing goes out unless you want it to. Post right away, or schedule it for later – and you see all the posts that are set to go out in the coming days and weeks. Third: we do a short workshop and a small training with you, adapt the tool to your content and your language, and show you how it works. Nobody is left alone – there's help whenever you need it.
Two jobs, separated: collecting on the Wall takes thirty seconds, posting stays personal. The BrandMoment card for weeks without a picture – and why the AI draft is the foundation, not the post.
Now the practical part. How does an engineer with zero time become someone who posts?
By separating two jobs: collecting and posting. Anyone can throw a moment onto the Wall – a photo from the plant floor, a screenshot from a project, one sentence from a customer call. That takes thirty seconds. Whoever has time and something to say turns it into a post later.
And if there's no picture?
Then the BrandMoment card. A quote, a number, a thought – two minutes, already in our colors, with our logo. It fills the weeks where nothing else would come.
And the writing itself?
The AI drafts two versions in the company's voice – that's the foundation, not the post. The expert personalizes it: their own view, a detail, a story – and makes it their own post. Copy-paste posts from five people look like a campaign. Five personal posts look like a team that knows its stuff.
The ten minutes after the post, the message without a pitch, the Smart Link follow-up – and the editorial rhythm on the Wall that keeps it from being random.
Posting is one thing. Where does the selling happen?
In the ten minutes after the post. That's the part we trained explicitly with sales. First: answer every comment within the first hour – that's when LinkedIn decides how far the post travels. Second: look who reacted. A plant manager from a target account liked your post? That's not a like, that's an opener. Connect, and say why.
No pitch in the message?
Never. "Saw you reacted to my post on sensor drift – happy to share what we learned at a customer site, if it's useful." That's it. Three out of ten answer. One of those becomes a conversation.
Sometimes we follow up with a Smart Link from Sales Navigator: the documents are right there, and we can see who opened them. But we learn all of that together anyway – in the social selling training, and as part of our joint LinkedIn strategy.
And how do you keep it from being random?
The editorial plan and the timeline on the Wall. We agreed on a rhythm: each expert one post every two weeks, sales one per week, HR takes the people stories. The traffic light tells you the best hour. And planning a post is just an alarm clock you set yourself – nothing is automated, every post is your own click.
23 active people, 410 posts, about 1.1 million views. Why the ranking motivates without pressure – and what Lena would tell a company that starts tomorrow.
Six months in. What does the dashboard say?
Twenty-three active people, four hundred and ten posts, about one point one million views – roughly three hundred times the reach of our company page. A hundred and forty new relevant connections for sales. And four opportunities that started as a comment.
Do people look at the ranking?
They do – and that's the point. It's not a control tool; nobody gets called out. But quiet readers become active voices once they see where they stand. A bit of competition, no pressure. And for me it's the counter-check to the calculator from the kick-off: we set a target, here I see if we're on track.
One thing you'd tell a company that starts tomorrow?
Start with ten people who want to, not fifty who should. Make collecting easy, keep the posting personal, and measure honestly. Whether you call it corporate influencing, social selling or employee advocacy doesn't matter. Measurable numbers always help.
And from our side, three things to add. You decide where to start – which topic, which team: sales, HR, technicians who share their knowledge, or executives who give insights and lead by example. These people are usually well connected in real life already, and that's exactly why this works. Every company gets its own space in WerkMomente, tailored to its needs – that's why the AI suggestions fit so well. And every company starts with a workshop: good content, ideas, maybe an editorial calendar – from your agency, your social media team, or your trusted LinkedIn consultant.
Lena, thank you. We welcome every expert who gives us feedback on the platform, tests it with us and sets up projects – so that communication on LinkedIn and smart networking in B2B really succeed. And if you want to see how your team gets started: the first steps are right here.
From the interview with Lena Berger, NordTec Automation · werkmomente.com
We welcome every expert who gives us feedback on the platform, tests it with us and sets up projects – so that communication on LinkedIn and smart networking in B2B really succeed.